User Story Mapping with Walkthrough
The Bluefruit Software user story mapping template offers a framework to help businesses prioritise software development.
Why this user story mapping template?
Going through user story mapping can help businesses find where and when to prioritise activities for software projects. But we understand that not everyone knows of user story mapping, so we built this board so that people new to the process wouldn’t get lost.
Why do user story mapping?
User story mapping gets you to consider a product and its software by thinking about:
Users and their context;
The activities these users are trying to carry out;
The steps involved in that activity;
The details of the steps involved in those activities;
How this all links to desired user and business outcomes.
The story map can help you see how the user currently interacts with your product so that you can then talk about the future. A user story map can help you find what could deliver the right outcomes. It will help you see the gaps where you can do something and better prioritise software development.
How this template helps you
With this template, you can take yourself and your stakeholders through a user story mapping session and help everyone understand what each element does as you do.The template here offers two frames to start with: one with a walkthrough of how each piece of user story mapping works together. The other is a blank board ready for you and your workshop attendees to fill in as you go through the process of user story mapping.
This template was created by Bluefruit Software.
Get started with this template right now.
Customer Journey Map by Columbia Road
Works best for:
Customer Journey Map
The aim of the customer journey is to help you break down the customer's activities from both a front-end and back-end perspective.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.
User Research Kick-off Canvas
Works best for:
Customer Journey Map
The User Research Kick-off canvas aims to open the research conversation to create alignment, input, collaboration and engagement with stakeholders early in your research journey, paving the way for some awesome and impactful user research.
User Journey Mapping Workshop
Works best for:
Customer Journey Map
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
Customer Journey Map Template
Works best for:
Ideation, Mapping, Product Management
A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.
User Journey Map
Works best for:
Customer Journey Map
A template to help you get started with building simple user journey maps.