User Research Kick-off Canvas
The User Research Kick-off canvas aims to open the research conversation to create alignment, input, collaboration and engagement with stakeholders early in your research journey, paving the way for some awesome and impactful user research.
The User Research Kick-off canvas aims to open the research conversation to create alignment, input, collaboration and engagement with stakeholders early in your research journey, paving the way for some awesome and impactful user research.
The User research kick-off canvas will:
Create a shared objective within your team
Ensure you solve the right problem
Help you understand how to better communicate with various stakeholders
Reduce duplication of work
Build trust and transparency into your process
When should I use it?
You should use this canvas when there is a gap that needs bridging. Use this canvas ff you ever find yourself living in a vacuum, researching the wrong problems or questioning your purpose.
Use this canvas when:
You don't know what problem you are solving
You need to prioritize your efforts
Your team needs aligning
You want to discover what makes your stakeholder's tick (or tock)
How does it work?
The fundamentals of the User Research Kick-off canvas are rooted in transparent information sharing to achieve a common goal.
This is done through:
Sharing objectives: What, as an individual do I want?
Information gathering: What do we already know?
Stakeholder mapping: Who are our stakeholders, how should I communicate with them?
Problem and assumption sharing: What problem are we solving and what innate assumptions do we and the business hold on this?
Developing a research framework: What approach will we take to answer these problems?
Get started with this template right now.
Practical Customer Journey Mapping
Works best for:
Customer Journey Map
Today, customers hold companies to high standards for product quality and user experience.
Scenario Mapping Template
Works best for:
Desk Research, Mapping, Product Management
Scenario mapping is the process of outlining all the steps a user will take to complete a task. The scenario mapping template helps you create a visual guide to what different personas are doing, thinking, and feeling in different situations. Use scenario mapping to outline an intended or ideal scenario (what should happen) as well as what currently happens. If you’re trying to outline the ideal scenario, user mapping should take place very early on in a project and can help inform user stories and the product backlog. If you’re just trying to get a better sense of what currently happens, you can do user mapping when conducting user interviews or observation.
Customer Journey Map
Works best for:
Customer Journey Map
Customer journey mapping is a method that visualizes and narrates how users navigate a site or app to achieve their objectives.
Story Mapping
Works best for:
Customer Journey Map
This template is perfect for product teams to flash out a feature idea.
🚦 The Customer Journey
Works best for:
Customer Journey Map
A customer journey map is a visual overview of how users experience your products or business across multiple touchpoints.
Experience Map
Works best for:
Desk Research, Mapping
Plan your product according to your customer’s needs and desires with the Experience Map Template. Bring a customer-centric approach to product development and branding.