User Journey Mapping Template
Each person's life is a unique journey filled with daily decisions and challenges. The User Journey Mapping Template is a useful tool to visually represent these individual experiences. It simplifies understanding and documenting the current state of a situation by breaking down its different parts.
About the User Journey Mapping Template
Journey mapping is a powerful tool that allows us to visually represent individual user experiences in a detailed and comprehensive manner. By breaking down the different parts of the user journey, we can better understand the challenges they face, the decisions they make, and the paths they take.
This process involves identifying the key milestones, events, and turning points that have shaped the journey and the people, places, and experiences that have had the most significant impact when using a product.
Benefits of using the template
Capture the present situation.
Enhance your understanding of others.
Record important moments.
Guide future design efforts.
How to use the template in Miro
Document each step and sub-step. Add extra columns if necessary.
Note the people encountered, whether in person or remotely.
Pinpoint the locations of these interactions.
Capture the digital and physical items they engage with.
Highlight the positive aspects of the interaction.
Identify the negative moments of the interaction.
Review the entire diagram and uncover insights.
Setup
Choose an experience to record.
Select the people or personas to depict.
Build a team of collaborators.
Modify rows to include more observation themes.
Useful tips
Direct your attention to documenting current situations.
Remember to identify the breakpoints.
Analyse behavioral patterns for potential insights.
Get started with this template right now.
Flyer Maker Template
Works best for:
Design, Marketing
Whether it’s a client party or a nonprofit fundraiser, your event needs one key thing to be a smashing success: people to show up. That’s why promoting it is such an important part of the planning—and creating and sending a flyer is the first step. These single-page files will grab your guests’ attention and give them the key details, such as the time, date, and location (and if it’s a fundraiser, who/what the funds will benefit). This template will let you lay out text and customize a flyer design.
Mobile App Wireframe Template
Works best for:
UX, Wireframes, Mobile App Wireframe
The Mobile App Wireframe template helps you take your ideation game to the next level. Built to support UX teams, it enables you to craft impactful low-fidelity wireframes that serve as the foundation for your mobile app designs. Once you’ve completed the basic framework, you can seamlessly transform your wireframes into mockups, applying your selected theme with just one click.
Design Research Template
Works best for:
UX Design, Design Thinking, Desk Research
A design research map is a grid framework showing the relationship between two key intersections in research methodologies: mindset and approach. Design research maps encourage your team or clients to develop new business strategies using generative design thinking. Originally designed by academic Liz Sanders, the framework is meant to resolve confusion or overlap between research and design methods. Whether your team is in problem-solving or problem space definition mode, using a research design template can help you consider the collective value of many unrelated practices.
User Story Map Template
Works best for:
Marketing, Desk Research, Mapping
Popularized by Jeff Patton in 2005, the user story mapping technique is an agile way to manage product backlogs. Whether you’re working alone or with a product team, you can leverage user story mapping to plan product releases. User story maps help teams stay focused on the business value and release features that customers care about. The framework helps to get a shared understanding for the cross-functional team of what needs to be done to satisfy customers' needs.
Storyboard for User Experience
Works best for:
Storyboard
The Storyboard for User Experience template helps design seamless, user-friendly journeys. It maps out scenarios, actions, thoughts, and emotions to create a cohesive user experience. This template is perfect for UX designers, product teams, and developers aiming to enhance usability, reduce friction, and improve user satisfaction. Visualize interactions, identify pain points, and iterate designs for a more intuitive and engaging experience.
Cheat Sheet Template
To ensure quick and efficient understanding and usage of a product, many products come with a reference guide or cheat sheet. Similarly, when introducing an unfamiliar concept to new audiences, a cheat sheet can effectively communicate the key principles and main features. The idea is to treat the concept as a new product and create a concise and clear reference guide that explains its intended purpose and basic specifications in a simple and straightforward manner.