User Flow Example
User flows help you understand what specific actions the user is trying to take to complete a task.
Feel free to use this template for your needs!
User flows help you understand what specific actions the user is trying to take to complete a task.
The activity of mapping a user flow can support Designers in different stages of the Design Process. It is very common to leverage the power of user flows during the Discovery phase in particular. This phase is when it’s the most important to identify gaps and obstacles in the user experience before moving into the design of the UI.
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Empathy Map Template
Works best for:
Market Research, User Experience, Mapping
Attracting new users, compelling them to try your product, and turning them into loyal customers—it all starts with understanding them. An empathy map is a tool that leads to that understanding, by giving you space to articulate everything you know about your customers, including their needs, expectations, and decision-making drivers. That way you’ll be able to challenge your assumptions and identify the gaps in your knowledge. Our template lets you easily create an empathy map divided into four key squares—what your customers Say, Think, Do, and Feel.
UML Use Case Diagram
Works best for:
UML Diagrams, Diagramming
Visualize system interactions with the UML Use Case Diagram. This template helps you map out user interactions and system processes, providing a clear overview of functional requirements. Ideal for software developers, business analysts, and project managers, it supports planning and communicating system functionalities. Use it to ensure all user scenarios are considered and to facilitate better design and implementation of software systems.
If then Flowchart Template
Works best for:
Flowcharts
The If-then Flowchart Template is a useful tool for decision-making. It visually maps out conditional steps and outcomes, allowing users to anticipate potential challenges and opportunities. This foresight is valuable for making informed decisions, especially for those with significant implications. Whether for business strategy, project management, or personal decision-making, the template helps navigate complex decision trees with confidence.
UML Use Case Online Shopping System Template
Works best for:
UML
The Online Shopping System Template simplifies the process of documenting and visualizing how users interact with an online shopping system. It provides a standard way to map out user interactions, such as product listings, inventory management, shopping carts, order processing, payments, and shipping details. By using this template, teams can collaborate effectively in real-time or at different times, adjusting the diagram to meet their project's specific needs. This not only improves clarity and efficiency but also fosters better communication among team members and stakeholders, ensuring a thorough understanding of the system's design and requirements.
Job Map Template
Works best for:
Design, Desk Research, Mapping
Want to truly understand your consumers’ mindset? Take a look at things from their perspective — by identifying the “jobs” they need to accomplish and exploring what would make them “hire” or “fire” a product or service like yours. Ideal for UX researchers, job mapping is a staged process that gives you that POV by breaking the “jobs” down step by step, so you can ultimately offer something unique, useful, and different from your competitors. This template makes it easy to create a detailed, comprehensive job map.
AHA! Moment Flowchart 🎈
Works best for:
Mapping, Flowcharts
The AHA! Moment Flowchart template offers a visual tool for mapping out the journey of users or customers and identifying key moments of realization or insight (AHA moments). It provides a structured framework for documenting user interactions, emotions, and pain points throughout their journey. This template enables teams to understand user experiences, identify opportunities for improvement, and enhance product or service offerings. By promoting empathy and customer-centric design, the AHA! Moment Flowchart empowers organizations to create meaningful and impactful user experiences effectively.