User Flow Example
User flows help you understand what specific actions the user is trying to take to complete a task.
Feel free to use this template for your needs!
User flows help you understand what specific actions the user is trying to take to complete a task.
The activity of mapping a user flow can support Designers in different stages of the Design Process. It is very common to leverage the power of user flows during the Discovery phase in particular. This phase is when it’s the most important to identify gaps and obstacles in the user experience before moving into the design of the UI.
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Cross Functional Flowchart
Works best for:
Org Charts, Business Management
Have a quick look at everyone on a project and see exactly what they’ll contribute. That’s the clarity and transparency a cross-functional flowchart will give you. These are also called “swim lane” flowcharts because each person (each customer, client, or representative from a specific function) is assigned a lane—a clear line—that will help you visualize their roles at each stage of the project. This template will empower you to streamline processes, reduce inefficiencies, and make meaningful cross-functional relationships.
UML Use Case Diagram
Works best for:
UML Diagrams, Diagramming
Visualize system interactions with the UML Use Case Diagram. This template helps you map out user interactions and system processes, providing a clear overview of functional requirements. Ideal for software developers, business analysts, and project managers, it supports planning and communicating system functionalities. Use it to ensure all user scenarios are considered and to facilitate better design and implementation of software systems.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.
Inverted Org Chart Template
Works best for:
Org Charts, Organizational Design
The Inverted Org Chart Template is a tool that reimagines the traditional hierarchical model by placing frontline employees at the top of the organizational structure. This innovative approach highlights the crucial role played by those who interact with customers directly, ensuring that their insights and contributions are not only recognized but also celebrated. One of the key advantages of this template is that it fosters a feedback-driven environment. Prioritizing frontline workers promotes a culture where valuable insights from the ground can quickly reach the top of the hierarchy, streamlining decision-making processes and ensuring that strategies are based on real-world experiences.
UML Use Case Online Shopping System Template
Works best for:
UML
The Online Shopping System Template simplifies the process of documenting and visualizing how users interact with an online shopping system. It provides a standard way to map out user interactions, such as product listings, inventory management, shopping carts, order processing, payments, and shipping details. By using this template, teams can collaborate effectively in real-time or at different times, adjusting the diagram to meet their project's specific needs. This not only improves clarity and efficiency but also fosters better communication among team members and stakeholders, ensuring a thorough understanding of the system's design and requirements.
UML Sequence Deployment Pipeline Template
Works best for:
UML
The UML Sequence Deployment Pipeline Template in Miro visually maps the sequence of steps in an automated deployment pipeline, helping teams in software development and deployment. It helps identify bottlenecks, standardizes the deployment process, and facilitates new member onboarding for continuous improvement.