Storyboarding, Journey Mapping, and Alignment
This template has three activities that are great for workshopping in virtual team environments.
This template has three activities that are great for workshopping in virtual team environments:
Three panel comic storyboarding
Adding emotions to a Journey map
Stakeholder alignment voting
This template has dozens of little stick people demonstrating different emotions, feelings, and movements.
They are .png images with transparent backgrounds so go seamlessly over blocks of color or other images. Combine and scale in Miro to create scenes, storyboards, and journeymaps.
The people were hand drawn, scanned, and assembled by myself and are 100% free to use.
This template was created by Paul Howell.
Get started with this template right now.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.
Customer Journey Map Template
Works best for:
Ideation, Mapping, Product Management
A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.
User Journey Mapping by Luke Baker
Works best for:
Customer Journey Map
Your guide into journey maps.
Customer Journey Map by Hustle Badger
Works best for:
Customer Journey Map
Customer journey mapping is a method that visualizes and narrates how users navigate a site or app to achieve their objectives.
User Journey Mapping Workshop
Works best for:
Customer Journey Map
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
User Research Kick-off Canvas
Works best for:
Customer Journey Map
The User Research Kick-off canvas aims to open the research conversation to create alignment, input, collaboration and engagement with stakeholders early in your research journey, paving the way for some awesome and impactful user research.