Stakeholder Empathy Map by IASA
An empathy map is a collaborative tool used to understand the thoughts, feelings, and experiences of a particular group of people.
Stakeholder empathy maps are a variation of this tool that focus on understanding the perspectives of the people who will be impacted by a project or product.
Stakeholder empathy maps can be used by architects to better understand the needs of the people who will be using the buildings or spaces they design. This can help them to create designs that are more functional, user-friendly, and meet the needs of all stakeholders.
How to use this canvas
Identify your stakeholders. The first step is to identify all of the people who will be impacted by your project. This could include clients, users, employees, regulators, and the community.
Fill out the map. The stakeholder empathy map is typically divided into four quadrants: See, Hear, Say, and Do. In each quadrant, you should brainstorm what your stakeholders see, hear, say, and do in relation to your project. For example, in the See quadrant, you might list things like the project plans, the construction site, and the finished building. In the Hear quadrant, you might list things like conversations with the architect, presentations about the project, and feedback from the community.
Analyze the data. Once you have filled out the map, take some time to analyze the data. What are the common themes? What are the key needs and concerns of your stakeholders?
Use the insights to inform your design. The insights from your stakeholder empathy map can be used to inform your design decisions. For example, if you learn that your stakeholders are concerned about the amount of traffic that the project will generate, you may need to design a plan to mitigate that impact.
This template was created by IASA.
Get started with this template right now.
Empathy Map Template by Jeshua MacDonald
Works best for:
Market Research, Research & Design
The Empathy Map template is essential for anyone looking to understand their audience better. It helps you gather insights into user thoughts and behaviors, allowing you to design more user-centered products and services. Perfect for UX designers and marketers.
Empathy Map Canvas
Works best for:
Market Research, Research & Design
The Empathy Map Canvas is a versatile tool for visualizing user behavior and emotions. It helps teams capture insights about what users see, hear, think, and feel. Use this template to build empathy and ensure your product meets real user needs.
Empathy Map Template by Jeshua MacDonald
Works best for:
Market Research, Research & Design
The Empathy Map template is essential for anyone looking to understand their audience better. It helps you gather insights into user thoughts and behaviors, allowing you to design more user-centered products and services. Perfect for UX designers and marketers.
Remote Design Sprint Template
Works best for:
Design, Desk Research, Sprint Planning
A design sprint is an intensive process of designing, iterating, and testing a prototype over a 4 or 5 day period. Design sprints are conducted to break out of stal, work processes, find a fresh perspective, identify problems in a unique way, and rapidly develop solutions. Developed by Google, design sprints were created to enable teams to align on a specific problem, generate multiple solutions, create and test prototypes, and get feedback from users in a short period of time. This template was originally created by JustMad, a business-driven design consultancy, and has been leveraged by distributed teams worldwide.
Purple Sector Empathy Map
Works best for:
Market Research, Research & Design
Purple Sector Empathy Map is an innovative tool for exploring user experiences. By visualizing users' thoughts, feelings, and behaviors, you can create more engaging and user-friendly products. Ideal for teams focused on user experience.
Empathy Mapping for Impact
Works best for:
Market Research, Research & Design
Empathy Mapping For Impact template is designed to help you capture and understand user experiences deeply. By focusing on what users think, feel, and do, you can create impactful and meaningful products. Perfect for UX designers and researchers.