Service Blueprint With AI
Welcome to our Service Blueprints Workshop template which is a step-by-step playbook for improving your service delivery by aligning what your employees and technology do to support the customer.
What is it
Welcome to our Service Blueprints Workshop template which is a step-by-step playbook for improving your service delivery by aligning what your employees and technology do to support the customer . We have combined pragmatic real world tips with cutting edge AI to help you create better blueprints.
Includes
- Step-by step-guide
- Drag and drop tools to speed things up
- Real life examples
- Free insider access to the Design Toolkit AI (Beta)
- Links to articles that help you dive deeper
- 100% editable templates
Why use it
Find the stuff ups: Pinpoint where customers are having a rough experience and drill down into what is causing it.
Get more efficient: Spot where you are doing the dumb stuff, or can fine tune a process, system or prop.
Amplify how you improve the service with the Design Toolkit AI which analyses your blueprints and automatically generates HMW statements and matching ideas.
When to Use it
When you are asked:
“What is going on with the service Larry? Fix it!.” Zoom in on root causes.
“Find me savings… yesterday!” - Nail efficiency savings, yet not stuff over the customer experience.
“Show me the future” - Communicate how teams and tech work together to deliver the future service.
Who Should Use it
This is a way to bring together frontline and supporting teams to get in sync faster.
Get started with this template right now.
Service Blueprinting Workshop
Works best for:
Agile
The Service Blueprinting Workshop template helps teams visualize and improve service processes. It includes ice breakers, context canvas, empathy maps, and action plans for service transitions. Use it to align teams, identify opportunities, and prototype service delivery from a macro to microscopic level, ensuring a comprehensive understanding of service orchestration and seamless collaboration. Ideal for remote and dispersed teams.
IASA - Service Blueprint Canvas
Works best for:
Research & Design
The IASA Service Blueprint Canvas helps visualize service interactions and processes in detail. This template is perfect for analyzing and improving service delivery. Use it to align teams, identify pain points, and enhance customer experiences. It's ideal for creating a shared understanding of service dynamics and fostering collaboration among stakeholders, ensuring a seamless and efficient service delivery process.
App Development Canvas Template
Works best for:
Market Research, Product Management, User Experience
Ever noticed that building a successful app requires lots of players and moving parts? If you’re a project manager, you definitely have. Lucky for you, an app development canvas will let you own and optimize the entire process. It features 18 boxes, each one focusing on a key aspect of app development, giving you a big-picture view. That way you can fine-tune processes and get ahead of potential problems along the way—resulting in a smoother path and a better, tighter product.
Niching Down: Online Course Persona Empathy Map
Works best for:
Market Research, Research & Design
Niching Down Online Course Persona Empathy Map helps you tailor online courses to specific personas. By understanding their needs and motivations, you can design more effective and engaging course content. Perfect for course developers and educators.
Executive Summary Template
Works best for:
Leadership, Project Management, Documentation
Pique their curiosity. Get them excited. Inspire them to keep reading, diving further into your proposal details. That’s what a good executive summary has the power to do—and why it’s a crucial opening statement for business plans, project plans, investment proposals, and more. Use this template to create an executive summary that starts building belief, by answering high-level questions that include: What is your project? What are the goals? How will you bring your skills and resources to the project? And who can expect to benefit?
Empathy Map Canvas
Works best for:
Market Research, Research & Design
The Empathy Map Canvas is a versatile tool for visualizing user behavior and emotions. It helps teams capture insights about what users see, hear, think, and feel. Use this template to build empathy and ensure your product meets real user needs.