Service Blueprint
We created this board to help a client visualize how they service their customers and clients.
We created this board to help a client visualize how they service their customers and clients. This board serves as a service journey map and illustrates the necessary people, process and technology needed to support clients through their service journey. The service blueprint also serves as roadmap for our client to understand investment needed to support this journey.
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Service Blueprint [Research]
Works best for:
Research & Design
A Service Blueprint is a diagram that displays the service's entire process, including people, objects, tasks, time, and processes.
Card Sorting Template
Works best for:
Desk Research, UX Design, Brainstorming
Card sorting is a brainstorming technique typically used by design teams but applicable to any brainstorm or team. The method is designed to facilitate more efficient and creative brainstorms. In a card sorting exercise, you and your team create groups out of content, objects, or ideas. You begin by labeling a deck of cards with information related to the topic of the brainstorm. Working as a group or individuals, you then sort the cards in a way that makes sense to you, then label each group with a short description. Card sorting allows you to form unexpected but meaningful connections between ideas.
Co-Creation Template
Works best for:
Design
The Co-Creation Template enables the visual expression of ideas using essential elements. Analysis of these creations identifies explicit and implicit needs. For instance, a human resources team may use symbols to envision their ideal work environment. The output reflects people's desires and expectations.
Storyboard for User Experience
Works best for:
Storyboard
The Storyboard for User Experience template helps design seamless, user-friendly journeys. It maps out scenarios, actions, thoughts, and emotions to create a cohesive user experience. This template is perfect for UX designers, product teams, and developers aiming to enhance usability, reduce friction, and improve user satisfaction. Visualize interactions, identify pain points, and iterate designs for a more intuitive and engaging experience.
Design Thinking: Empathy Map
Works best for:
Market Research, Research & Design
Empathy Map 1-2 captures detailed user insights by focusing on their thoughts, feelings, and behaviors. This template helps you create user-centered products by ensuring you understand and address the real needs of your users.
Empathy Mapping With AI Assistance
Works best for:
Research & Design, Market Research
Empathy Mapping AI Assistance template combines traditional empathy mapping with AI insights. This innovative approach helps you understand user needs by integrating data-driven insights with human empathy. Use this template to enhance your product development process and create more personalized user experiences.