Service Blueprint
We created this board to help a client visualize how they service their customers and clients.
We created this board to help a client visualize how they service their customers and clients. This board serves as a service journey map and illustrates the necessary people, process and technology needed to support clients through their service journey. The service blueprint also serves as roadmap for our client to understand investment needed to support this journey.
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Mobile App Prototype Template
Works best for:
Prototype
Miro's mobile app prototype template is your go-to solution for quickly and efficiently designing mobile apps, offering a collaborative and flexible framework to bring your ideas to life.
Design Thinking: Empathy Map
Works best for:
Market Research, Research & Design
Empathy Map 1-2 captures detailed user insights by focusing on their thoughts, feelings, and behaviors. This template helps you create user-centered products by ensuring you understand and address the real needs of your users.
Storyboard for Customer Journey
Works best for:
Storyboard
The Storyboard for Customer Journey template lets you map every touchpoint in the customer’s experience, from awareness to post-purchase. Capture customer actions, emotions, and pain points to better understand their journey. Ideal for marketers and CX teams, it reveals opportunities for improving customer satisfaction, driving engagement, and fostering loyalty through strategic insights and data-driven decisions
Example Mapping Template
Works best for:
Product Management, Mapping, Diagrams
To update your product in valuable ways—to recognize problem areas, add features, and make needed improvements—you have to walk in your users’ shoes. Example mapping (or user story mapping) can give you that perspective by helping cross-functional teams identify how users behave in different situations. These user stories are ideal for helping organizations form a development plan for Sprint planning or define the minimum amount of features needed to be valuable to customers.
IASA - Service Blueprint Canvas
Works best for:
Research & Design
The IASA Service Blueprint Canvas helps visualize service interactions and processes in detail. This template is perfect for analyzing and improving service delivery. Use it to align teams, identify pain points, and enhance customer experiences. It's ideal for creating a shared understanding of service dynamics and fostering collaboration among stakeholders, ensuring a seamless and efficient service delivery process.
Storyboard for Video Production
Works best for:
Storyboard
The Storyboard for Video Production template is your go-to tool for planning every shot of your video project. Outline scenes, dialogues, camera angles, and visual elements to create a coherent narrative. Perfect for filmmakers, educators, or content creators, this template ensures that every aspect of your video aligns with your creative vision, streamlining production and enhancing the overall quality and impact of your project.