Practical Customer Journey Mapping template

Practical Customer Journey Mapping by Alex Gilev

Today, customers hold companies to high standards for product quality and user experience.

To stay afloat, best-in-class companies optimize customer journeys, not just individual touchpoints or design.This template exists for several reasons:

  • It helps you identify the key value metrics for your product

  • Map out the critical path to better understand the entire user journey

  • View your product through the gamification lenses by breaking it down on different levels

  • See a bigger picture and make strategic decisions early on

Learn how to leverage Customer Journey Mapping to create successful products with a sticky user experience to maximize your company’s competitive advantage.

This template was created by Alex Gilev.

Practical Customer Journey Mapping by Alex Gilev

Get started with this template right now.

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