Moderated Usability Testing Template
Encouraging individuals to express their implicit ideas helps identify the strengths and weaknesses of a design, and Moderated Usability Testing Template provides valuable perspectives. Typically, conducting only six to nine of these tests uncovers 80% of design issues, making it a cost-effective method to enhance potential solutions.
About Moderated Usability Testing Template
The Moderated Usability Testing Template helps you guide people to express their implicit ideas about a design, providing valuable insights into its strengths and weaknesses and the underlying reasons for them.
This method allows a team to gain a deeper understanding of potential issues and to identify areas where improvements can be made. By conducting only six to nine of these tests, a team can uncover as much as 80% of the design issues, making it a highly efficient and cost-effective approach for enhancing a potential solution's overall efficiency, effectiveness, and satisfaction.
Benefits of using the template
Disclose inner thoughts.
Enhance understanding of others.
Discover chances for progress.
Minimize costs by early revelation.
How to use the template in Miro
Provide an introduction and explain the purpose. Seek permission to record.
Encourage participants to verbalize their thoughts. Assure them that this is not a test.
Ask participants to complete tasks individually. Document their progress.
Conclude with a final inquiry or comments. Express gratitude.
If there is an audio recording, transcribe the notes or upload a pre-existing transcript.
Setup
Find out what you will be testing and a few important tasks.
Ask six to nine people to participate and arrange a testing session with each person.
Useful tips
Postpone any immediate inquiries until the completion of the test.
Refrain from giving a demonstration and instead imitate functionality if the design is not yet finalized.
Get started with this template right now.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.
Lotus Diagram Template
Works best for:
UX Design, Ideation, Diagrams
Even creative thinkers occasionally need help getting their creative juices flowing. That's where a lotus diagram comes in. It'll empower you to run smoother, more effective brainstorming sessions. This creative-thinking technique explores ideas by putting the main idea at the diagram center and ancillary concepts in the surrounding boxes. This template gives you an easy way to create Lotus Diagrams for brainstorms, as well as an infinite canvas for the endless ideas generated.
Prune the Product Tree Template
Works best for:
Design, Desk Research, Product Management
Prune the Product Tree (also known as the product tree game or the product tree prioritization framework) is a visual tool that helps product managers organize and prioritize product feature requests. The tree represents a product roadmap and helps your team think about how to grow and shape your product or service by gamifying feedback-gathering from customers and stakeholders. A typical product tree has four symbolic features: the trunk, which represents the existing product features your team is building; the branches, each of which represents a product or system function; roots, which are technical requirements or infrastructure; and leaves, which are new ideas for product features.
Empathy Map
Works best for:
Research & Design, Market Research
The Empathy Map template helps you understand your users' needs, behaviors, and experiences. By visualizing what users think, feel, see, hear, and do, you can gain deep insights into their motivations and pain points. This template is essential for creating user-centered designs and improving customer experiences.
Infographic Template
Works best for:
Marketing, Desk Research, Documentation
As we bet you’ve experienced, data can get pretty dense and dry. But you need it to be compelling, memorable, and understandable. The solution? Infographics. These are tools that let you present information in a visually striking way and turn quantitative or qualitative data into stories that engage and resonate. Whoever you’ll be presenting to — customers, donors, or your own internal teams — our template will let you design an infographic that combines text and visuals to break down even the most complicated data.
UX Research Repository Template
Works best for:
UX Design, User Experience
Empower your organization with customer knowledge and build a centralized research hub. From UX designers to product managers, enable everyone to get insights using the Research Repository Template.