All templates

Interaction Table

LeNSlab Polimi

1.3K Views
75 uses
12 likes

Report

Aim

The objective of the Interaction Table is to design (co-design) and visualize the functioning of the system as a set of narratives over time (one story for each stakeholder) of both the front-desk (with the clients) and back-stage interactions (between other stakeholders).

What it consists of

The tool consists of a graphical representation containing each actor per row:

• The sequence of images with short text representing (in time) the various actions of each stakeholder

• A short text describing the specific role played by each stakeholder in each single action + a narrative of the scenario

• The product and services delivered in each action(highlighting ownership, LC responsibilities and provider)

www.lenslab.polimi.it

www.lens-europe.eu

Watch the video

LeNSlab Polimi

Research group @ Politecnico di Milano

More than 20 years of experience on research and higher education about Design and System Innovation for Sustainability


Categories

Similar templates

Miro Use Cases

471 likes
2.5K uses