Intent to Outcome Diagram
Use this template to map the whole impact of a project or piece of work.
Starting from the vision/mission/purpose at its core, moving outwards on concentric circles, we can trace:
The epics (significant chunks of work) that will be undertaken
The features that will be released under each epic
The benefits those features will provide for users
The outcome (change in the real world) those benefits will deliver
This template was created by David O'Brien.
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ERD Customer Relationship Management (CRM) Template
Works best for:
ERD, CRM
The ERD Customer Relationship Management (CRM) template streamlines and enhances the management of customer relationships within businesses. It focuses on organizing customer information and interactions in a visually intuitive manner. Key entities such as Customer, Interaction, Sales Opportunity, Product, and Support Ticket are central to the template, facilitating the tracking of customer relationships, sales funnel activities, product purchases, and customer service interactions. This structured approach is critical for boosting customer satisfaction and optimizing sales strategies, making the ERD CRM template an invaluable asset for businesses aiming to improve their CRM processes.
Website Flowchart Template
Works best for:
Flowcharts, Mapping, User Experience
A website flowchart, also known as a sitemap, maps out the structure and complexity of any current or future website. The flowchart can also help your team identify knowledge gaps for future content. When you’re building a website, you want to ensure that each piece of content gives users accurate research results based on keywords associated with your web content. Product, UX, and content teams can use flowcharts or sitemaps to understand everything contained in a website, and plan to add or restructure content to improve a website’s user experience.
Crowd Sourced Cause and Effect
Works best for:
Fishbone Diagram, Problem solving
The Crowd Sourced Cause and Effect template leverages collective intelligence to identify root causes of problems. By involving multiple team members, you can gather diverse perspectives and uncover insights that might be overlooked. This collaborative approach ensures a comprehensive analysis and fosters team engagement.
Comprehensive Guide to BPMN
Works best for:
BPMN, Diagramming
Tame the Workflow Beast: Your Visual Guide to BPMN with Miro!
PERT Chart Template
Works best for:
Mapping, Project Planning
A Program Evaluation and Review Technique (PERT) diagram is used to plan projects efficiently. They help you set a clear timeline, plan out tasks and dependencies, and determine a critical path.
Bank Mobile App User Journey
Works best for:
Diagramming
The Bank Mobile App User Journey template offers a visual framework for mapping out the user experience journey within a banking mobile application. It provides elements for visualizing user interactions, touchpoints, and emotions throughout the journey. This template enables teams to understand user needs, pain points, and opportunities for improvement, facilitating the design of user-friendly and intuitive banking apps. By promoting empathy and user-centric design, the Bank Mobile App User Journey template empowers teams to create digital experiences that meet customer expectations and drive engagement.