Heuristic Evaluation Template
Use the Heuristic Evaluation Template to assess things using ten principles of good design.
About the Heuristic Evaluation Template
The Heuristic Evaluation Template is a valuable tool used in UX design to assess the effectiveness of a product, service, presentation, or policy. It is based on practical knowledge and experience and relies on heuristics - rules of thumb that help simplify complex decision-making processes. By applying heuristics, professionals can identify potential usability issues and opportunities for improvement.
Daily, we naturally employ heuristics to streamline tasks and prevent complications. Similarly, design heuristics serve as a set of guidelines that help evaluate the quality of a design solution. Through experience, designers have discovered that following ten principles of good design can significantly enhance the effectiveness of a product or service.
So, to create better designs, pay attention to these ten guidelines and use them to evaluate your work. By doing so, you'll be able to identify areas for improvement and enhance the user experience of your design solutions.
Benefits of using the template
Utilizes established design principles.
Facilitates rapid problem identification.
Offers insights without test participants.
Reveals areas for enhancement.
How to use the template in Miro
Direct each reviewer to approach each task while considering all 10 heuristics.
Direct reviewers to document any problems encountered during the initial assignment.
Request reviewers to document any problems encountered during the completion of the second task.
Request feedback from reviewers regarding any problems encountered during the completion of the third task.
Setup
Discover a project and a compact collection of tasks to assess.
Establish a team of reviewers with varied viewpoints.
Acquaint everyone with the ten guidelines.
Useful tips
Request the reviewers to include their initials on the stickies.
Reviewers are not required to provide input for each heuristic.
Discourage the generation of solutions at this phase.
Get started with this template right now.
Empathy Map Pro
Works best for:
Market Research, Research & Design
Empathy Map Pro helps you dive deeper into understanding your users. By exploring their thoughts, feelings, and experiences, you can create more effective solutions tailored to their needs. This advanced template is perfect for product development teams aiming to enhance user satisfaction and drive innovation.
Discovery Interviews Template
Works best for:
Design, UX
The Discovery Interviews Template is a powerful tool that allows you to delve into a topic from different angles and gain a deeper understanding of different perspectives. By conducting interviews using this template, you can uncover valuable insights and uncover new information that can help you make informed decisions. Whether you are a researcher, product manager, or simply curious about a specific topic, the Discovery Interviews Template is an essential resource for anyone looking to explore a subject in depth.
Storyboard for Marketing Campaign Template
Works best for:
Storyboard
The Storyboard for Marketing Campaign template helps you visually plan and structure each scene of your campaign. Outline objectives, visuals, messages, and calls to action for each part, ensuring clarity and impact. Ideal for marketing teams, this template enables effective collaboration, aligns messaging, and maximizes audience engagement through strategic storytelling.
Visual Prototyping Template
Visual and emotional aspects play a vital role in determining a product or service's usability and user experience. To evaluate these aspects of your proposed solution, consider using the Visual Prototyping Template. By creating a model that closely resembles the real product or service, and gathering feedback from key stakeholders, you can assess whether the form of your creation is advantageous or detrimental.
Service Blueprint by Hyperact
Works best for:
Research & Design
The Service Blueprint template is perfect for visualizing the orchestration of service components. It maps out frontstage and backstage elements, helping you analyze and enhance customer experiences. Use this template to align teams, identify pain points, and streamline processes, ensuring a seamless service delivery. It's ideal for creating a shared understanding of service dynamics among stakeholders and collaborators.
Service Experience Observation Sheet
Works best for:
Research & Design
The Expanded Service Blueprint provides a detailed view of your service processes and interactions. This template is ideal for comprehensive service analysis and improvement. Use it to align teams, visualize the customer journey, and identify opportunities for optimization. It's perfect for enhancing service delivery, fostering collaboration, and ensuring a seamless and efficient service experience for your customers.