Empathy Map by Voltage Control
Learn the Design Thinking Foundations Activity.
INSTRUCTIONS
1) Using your observation/interview sheet(s), map out thinking, feeling, hearing, seeing, saying, and doing sections. (20 mins)
2) Identify the specific pain(s) that your user is feeling. (5 mins)
3) Identify the specific things that the user hopes could be accomplished. (5 mins)
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