Empathy Map by Habanero Consulting
This is a general empathy map template which includes prompts for using it with personas.
Empathy mapping is important for:
Getting into the user centric mindset and making sure you are not designing from your own assumptions, but actually delivering value to the user
Better understanding the user by perceiving their feelings and emphasizing with their needs
It can be used for both general research purposes as well as when you have observed a pattern in behaviour but the problem is not clear (e.g. website visit rate significantly dropping amongst users of a certain demographic).
This template was created by Habanero Consulting
Get started with this template right now.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.
Detailed Empathy Map With Personas
Works best for:
Empathy Map
Understand your audience better with the Empathy Map Personas template. This tool helps you capture insights into your customers' needs, thoughts, feelings, and behaviors. By visualizing these personas, you can tailor your product development, marketing strategies, and customer interactions to better meet their needs and enhance user satisfaction. Ideal for teams focused on customer-centric solutions.
UML Sequence E-commerce Checkout Template
Works best for:
UML
The UML Sequence E-commerce Checkout Template in Miro is a versatile tool for visualizing and analyzing e-commerce checkout processes. It provides a step-by-step visual representation of system interactions, is highly customizable, supports real-time collaboration, and is suitable for various e-commerce platforms. It serves as an efficient documentation tool, fosters team collaboration, and contributes to a more streamlined checkout experience for customers.
3-Circle Venn Diagram
Works best for:
Education, Diagrams, Brainstorming
Venn diagrams have been a staple of business meetings and presentations since the 1800s, and there’s a good reason why. Venn diagrams provide a clear, effective way to visually showcase relationships between datasets. They serve as a helpful visual aid in brainstorming sessions, meetings, and presentations. You start by drawing a circle containing one concept, and then draw an overlapping circle containing another concept. In the space where the circles overlap, you can make note of the concepts’ similarities. In the space where they do not, you can make note of their differences.
Async Roadmap Sharing
Works best for:
Roadmaps, Planning, Mapping
Async Roadmap Sharing template facilitates asynchronous collaboration on roadmap planning and execution. By providing a centralized platform for sharing updates, feedback, and insights, teams can ensure alignment and transparency across distributed teams. This template promotes flexibility and inclusivity, allowing team members to contribute to roadmap discussions at their own pace and asynchronously across different time zones.
[Triple Diamond] Project Map
Works best for:
Roadmap, Mapping, Planning
The [Triple Diamond] Project Map template provides a comprehensive framework for managing project initiatives from inception to delivery. By guiding teams through the stages of discovery, definition, and delivery, this template ensures alignment with stakeholder expectations and project objectives. With a focus on user-centric design and iterative development, teams can deliver high-quality solutions that meet user needs and drive business value.