A Customer Journey Map is a tool that helps us visualize the customer’s experiences, including their pains and gains, at each step involved in accomplishing a job to be done. It outlines the sequential steps a customer takes and highlights the emotions behind their actions, providing a holistic view of the entire customer experience.
Atlassian Empathy Mapping is designed to help teams understand user perspectives. By mapping out user experiences, you can identify pain points and opportunities for improvement. This template is ideal for collaborative workshops and user research.
Atlassian Empathy Mapping is designed to help teams understand user perspectives. By mapping out user experiences, you can identify pain points and opportunities for improvement. This template is ideal for collaborative workshops and user research.
