Service Definition Canvas

Isabell Fringer

6.2K

755

213

Report

The Service Definition Canvas helps designers and businesses capture and structure the most relevant customer-facing service information by providing a structured template and useful tips.

What this board has to offer:

The blank Service Definition Canvas for workshops, final documentation or analysis to capture on a single page:

What the service provides (SERVICE OFFER)
Why it exists (PURPOSE)
How it helps users (SERVICE PROMISE), and
Who provides the service (SERVICE TITLE).

How this canvas will help:

It will create clarity for all users
It will decrease expectation mismatches
It complements the Business Model Canvas

Isabell Fringer

Lead Service Designer

Hey, I'm Isabell. When I'm not busy crafting a technology-enabled service that improves human and business success, you'll most likely find me in the mountains or on my SUP board.

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