Journey Mapping Workshop Template

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Why Journey mapping: Journey mapping promotes collaboration between stakeholders by creating a shared, visual representation of the journey, ensuring everyone is aligned rather than relying on individual interpretations.

Additionally, it helps to set research goals, and provides in-depth analysis of the customer experience over a longer time span.

Research & Design
Meetings & Workshops
UX & Design
Strategy & Planning

Rosa Groot

Senior UX Designer@Moccu

I’m a maker and consultant. A passionate and strategic designer. Started out as a classic UX designer in a ‘team-of-1’ and transitioned into a big UX/UI-team. As a UX professional, I specialized in complex forms, research and strategy.