Design Challenge Framework
What:
This is a template for design challenge and it follows the simple format of Why, Who, Where & When and What. I created this template for interviewees to solve whiteboard design challenges.
Who:
Anyone can make use of this template to solve any design challenge where user centered design is the main goal.
When:
Whiteboard design challenge
Interviews
Design sprints sessions
Brainstorming/Ideating
How:
Start with the section of "Why/The Goal", Where you can define the goal, the pain points of the user.
Then you can move on to exploring the user persona in the section "Who/The Persona" to create an outline of what the user could be like, their demographic details (Eg: Name, Age, Sex, Profession etc.), their motivations, frustrations and needs.
Next you can provide a context and scenarios of where and when in the section "Where and When/The Context".
Lastly, you can brainstorm to come up with ideas, features and solutions in the section "What/The Solution".