Product Ops Canvas Template

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This canvas will help you map out product operations within your organisation so you can build alignment, transparency and quality. Using this canvas you can capture the people, processes and systems that makeup your product development process. Use this during your interviews to create a shared view of your method.

How to use this board:

Step 1 - Copy this board and identify who in your organisation would be responsible for defining discovery, development, go to market and customer success

Step 2 - Meet with each area and capture the people involved, the ways they work together and the systems used to record work

Step 3 - Share this back to the wider group so they can give feedback on inflows and outflows between areas

Step 4 - Structure and develop documentation in your knowledge management system of how theses phases work themselves but also how they work together. Be sure to be clear on what meetings (Synchronous) and what systems of record (asynchronous) are used.

For more information on how to use this please read my product ops playbook

Simon Hilton

Director of Product Ops@Karbon

My name is Simon and I create great teams that create great products. I have spent my career working in teams, leading teams and building teams within the digital products space. My talent is for designing the right people, process and tools to deliver upon a strategy that will drive adoption and growth.