Customer Discovery Session Template

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Uncover real customer problems and validate solutions.

Follow classic design thinking methodology to facilitate an effective and creative team collaboration. Ideal for midsize and larger teams:

Double Diamond framing: create choices <> make decisions
Step-by-step through customer problem definition right up to hypothesis creation
6x classic design thinking exercises to stimulate creativity
Develop a consistent behavior-based premise

Oh -- and it all starts with team breathwork. 💜 It always works.

Meetings & Workshops
Brainstorming
Strategy & Planning
Marketing

Rhys Mohun

Experimentation Consultant@Formentor Labs

I teach growth teams the strategy and structure needed to develop a reliable experimentation practice. I'm on a mission to see 1,000 people complete their first experiment. | Easy-to-follow workflow templates are available at formentor.ca