Ask the Right Questions | UX Research & Design

In this template, we’ll walk through a real-world example of how and when to ask better questions during product development. This template will help you upgrade your skills and grow into a better UXer!

We’ll walk through the template with an example UX design leader Dan Winer dealt with in real life.

There was a high volume of support tickets his company was facing related to a specific feature (Call it Feature X). A stakeholder came to him with a solution: Feature X is too complicated. We need to make it simpler so we get fewer support tickets related to it.

This template shows how you can solve the problem by asking the right questions.

To read the full article on asking the right questions, click here.

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