October 14
Registration is live for Miro’s biggest event of the year — Canvas 25! Sign up now to secure your spot for October 14
REGISTER NOW
NYC or Virtual
Registration is live for Miro’s biggest event of the year — Canvas 25! Sign up now to secure your spot for October 14
REGISTER NOW
Registration is live for Miro’s biggest event of the year — Canvas 25! Sign up now to secure your spot for October 14
REGISTER NOW
Registration is live for Miro’s biggest event of the year — Canvas 25! Sign up now to secure your spot for October 14
REGISTER NOW
Collaborative customer journey mapping
Build up empathy, dig into your user’s wants and needs, and ship exceptional customer experiences.
More than 90M users and 250,000 companies are collaborating in the Innovation Workspace
Why choose Miro for journey mapping?
Cross-functional work, unlocked
Easy access to customer insights
The spirit of innovation from insights to action

Get a deep understanding of customer needs and business priorities
Customer journey mapping in Miro is the perfect blend of structure and flexibility, so your team can seamlessly visualize, collaborate, and iterate on user journeys.
Find your way faster
Why waste time starting customer journey mapping from scratch when you can jump right in with step-by-step templates, then customize them to suit your style with intelligent widgets and AI tools?


Meet our dynamic Intelligent Canvas
Build flexible, in-depth visualizations of customer journeys across all touchpoints, with rich media and data embedded right into to it.
Intelligent templates & tools
Jump right into mapping with pre-made frameworks or build your own from scratch with editing tools designed for journey visualization.

Collaboration suite
Teams are seeing way more alignment with our easy-to-use collaboration, facilitation, and communication features that engage everyone.

Integrated insights & actions
Identify patterns, create insights that are actually actionable, and convert opportunities into trackable tasks in your project management tools.

Seamless sharing & integration
Embed living journey maps in documentation tools, record interactive walkthroughs with Talktrack, and export whatever you need for presentations.

Try the most popular templates tailored for your team
You’ll never need to start from scratch. Tap into Miro’s huge library of customizable templates, built for your everyday workflows.
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
40c9f331-6407-47f8-9e5c-d6f90c3e3bb7
The 5E's Service Blueprint is a structured framework that maps out the user's experience across five key stages: Entice, Enter, Engage, Exit, and Extend.
02de7d6c-4455-4b59-8bc9-63eb9255d9a2
Map your customer experience from start to finish.
0b8901f1-b9d2-40ad-a663-49253e0e1d49
Optimize IT service delivery with the Service Blueprint for IT Services template. Enhance collaboration and efficiency in tech environments.
ee11162f-c130-4b17-9f0a-8bcd3d81f978
Create better experiences by putting your customers at the forefront of what you do.
092a3c27-2ff2-48ac-b258-1aa99adcbae7
Visualize and optimize your customer interactions.
729fcc89-cd2b-43f6-8a80-59081720263b
Help your team build service blueprints together at varied depths of detail
3076c0da-0fcd-4282-985b-bd90eaa56885
Need help getting started?
Access free courses to ace the canvas in no time, browse through our blog, get quick answers from our Help Center, and more.
Collaborative customer journey mapping
Build up empathy, dig into your user’s wants and needs, and ship exceptional customer experiences.
More than 90M users and 250,000 companies are collaborating in the Innovation Workspace
Why choose Miro for journey mapping?
Cross-functional work, unlocked
Easy access to customer insights
The spirit of innovation from insights to action

Get a deep understanding of customer needs and business priorities
Customer journey mapping in Miro is the perfect blend of structure and flexibility, so your team can seamlessly visualize, collaborate, and iterate on user journeys.
Find your way faster
Why waste time starting customer journey mapping from scratch when you can jump right in with step-by-step templates, then customize them to suit your style with intelligent widgets and AI tools?


Meet our dynamic Intelligent Canvas
Build flexible, in-depth visualizations of customer journeys across all touchpoints, with rich media and data embedded right into to it.
Intelligent templates & tools
Jump right into mapping with pre-made frameworks or build your own from scratch with editing tools designed for journey visualization.

Collaboration suite
Teams are seeing way more alignment with our easy-to-use collaboration, facilitation, and communication features that engage everyone.

Integrated insights & actions
Identify patterns, create insights that are actually actionable, and convert opportunities into trackable tasks in your project management tools.

Seamless sharing & integration
Embed living journey maps in documentation tools, record interactive walkthroughs with Talktrack, and export whatever you need for presentations.

Try the most popular templates tailored for your team
You’ll never need to start from scratch. Tap into Miro’s huge library of customizable templates, built for your everyday workflows.
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
40c9f331-6407-47f8-9e5c-d6f90c3e3bb7
The 5E's Service Blueprint is a structured framework that maps out the user's experience across five key stages: Entice, Enter, Engage, Exit, and Extend.
02de7d6c-4455-4b59-8bc9-63eb9255d9a2
Map your customer experience from start to finish.
0b8901f1-b9d2-40ad-a663-49253e0e1d49
Optimize IT service delivery with the Service Blueprint for IT Services template. Enhance collaboration and efficiency in tech environments.
ee11162f-c130-4b17-9f0a-8bcd3d81f978
Create better experiences by putting your customers at the forefront of what you do.
092a3c27-2ff2-48ac-b258-1aa99adcbae7
Visualize and optimize your customer interactions.
729fcc89-cd2b-43f6-8a80-59081720263b
Help your team build service blueprints together at varied depths of detail
3076c0da-0fcd-4282-985b-bd90eaa56885
Need help getting started?
Access free courses to ace the canvas in no time, browse through our blog, get quick answers from our Help Center, and more.
Collaborative customer journey mapping
Build up empathy, dig into your user’s wants and needs, and ship exceptional customer experiences.
More than 90M users and 250,000 companies are collaborating in the Innovation Workspace
Why choose Miro for journey mapping?
Cross-functional work, unlocked
Easy access to customer insights
The spirit of innovation from insights to action

Get a deep understanding of customer needs and business priorities
Customer journey mapping in Miro is the perfect blend of structure and flexibility, so your team can seamlessly visualize, collaborate, and iterate on user journeys.
Find your way faster
Why waste time starting customer journey mapping from scratch when you can jump right in with step-by-step templates, then customize them to suit your style with intelligent widgets and AI tools?


Meet our dynamic Intelligent Canvas
Build flexible, in-depth visualizations of customer journeys across all touchpoints, with rich media and data embedded right into to it.
Intelligent templates & tools
Jump right into mapping with pre-made frameworks or build your own from scratch with editing tools designed for journey visualization.

Collaboration suite
Teams are seeing way more alignment with our easy-to-use collaboration, facilitation, and communication features that engage everyone.

Integrated insights & actions
Identify patterns, create insights that are actually actionable, and convert opportunities into trackable tasks in your project management tools.

Seamless sharing & integration
Embed living journey maps in documentation tools, record interactive walkthroughs with Talktrack, and export whatever you need for presentations.

Try the most popular templates tailored for your team
You’ll never need to start from scratch. Tap into Miro’s huge library of customizable templates, built for your everyday workflows.
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
40c9f331-6407-47f8-9e5c-d6f90c3e3bb7
The 5E's Service Blueprint is a structured framework that maps out the user's experience across five key stages: Entice, Enter, Engage, Exit, and Extend.
02de7d6c-4455-4b59-8bc9-63eb9255d9a2
Map your customer experience from start to finish.
0b8901f1-b9d2-40ad-a663-49253e0e1d49
Optimize IT service delivery with the Service Blueprint for IT Services template. Enhance collaboration and efficiency in tech environments.
ee11162f-c130-4b17-9f0a-8bcd3d81f978
Create better experiences by putting your customers at the forefront of what you do.
092a3c27-2ff2-48ac-b258-1aa99adcbae7
Visualize and optimize your customer interactions.
729fcc89-cd2b-43f6-8a80-59081720263b
Help your team build service blueprints together at varied depths of detail
3076c0da-0fcd-4282-985b-bd90eaa56885
Need help getting started?
Access free courses to ace the canvas in no time, browse through our blog, get quick answers from our Help Center, and more.
Collaborative customer journey mapping
Build up empathy, dig into your user’s wants and needs, and ship exceptional customer experiences.
More than 90M users and 250,000 companies are collaborating in the Innovation Workspace
Why choose Miro for journey mapping?
Cross-functional work, unlocked
Easy access to customer insights
The spirit of innovation from insights to action
Get a deep understanding of customer needs and business priorities
Customer journey mapping in Miro is the perfect blend of structure and flexibility, so your team can seamlessly visualize, collaborate, and iterate on user journeys.
Find your way faster
Why waste time starting customer journey mapping from scratch when you can jump right in with step-by-step templates, then customize them to suit your style with intelligent widgets and AI tools?

Meet our dynamic Intelligent Canvas
Build flexible, in-depth visualizations of customer journeys across all touchpoints, with rich media and data embedded right into to it.

Intelligent templates & tools
Jump right into mapping with pre-made frameworks or build your own from scratch with editing tools designed for journey visualization.

Collaboration suite
Teams are seeing way more alignment with our easy-to-use collaboration, facilitation, and communication features that engage everyone.

Integrated insights & actions
Identify patterns, create insights that are actually actionable, and convert opportunities into trackable tasks in your project management tools.

Seamless sharing & integration
Embed living journey maps in documentation tools, record interactive walkthroughs with Talktrack, and export whatever you need for presentations.

Try the most popular templates tailored for your team
You’ll never need to start from scratch. Tap into Miro’s huge library of customizable templates, built for your everyday workflows.
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
40c9f331-6407-47f8-9e5c-d6f90c3e3bb7
The 5E's Service Blueprint is a structured framework that maps out the user's experience across five key stages: Entice, Enter, Engage, Exit, and Extend.
02de7d6c-4455-4b59-8bc9-63eb9255d9a2
Map your customer experience from start to finish.
0b8901f1-b9d2-40ad-a663-49253e0e1d49
Optimize IT service delivery with the Service Blueprint for IT Services template. Enhance collaboration and efficiency in tech environments.
ee11162f-c130-4b17-9f0a-8bcd3d81f978
Create better experiences by putting your customers at the forefront of what you do.
092a3c27-2ff2-48ac-b258-1aa99adcbae7
Visualize and optimize your customer interactions.
729fcc89-cd2b-43f6-8a80-59081720263b
Help your team build service blueprints together at varied depths of detail
3076c0da-0fcd-4282-985b-bd90eaa56885
Need help getting started?
Access free courses to ace the canvas in no time, browse through our blog, get quick answers from our Help Center, and more.
Collaborative customer journey mapping
Build up empathy, dig into your user’s wants and needs, and ship exceptional customer experiences.
More than 90M users and 250,000 companies are collaborating in the Innovation Workspace
Why choose Miro for journey mapping?
Cross-functional work, unlocked
Easy access to customer insights
The spirit of innovation from insights to action
Get a deep understanding of customer needs and business priorities
Customer journey mapping in Miro is the perfect blend of structure and flexibility, so your team can seamlessly visualize, collaborate, and iterate on user journeys.
Find your way faster
Why waste time starting customer journey mapping from scratch when you can jump right in with step-by-step templates, then customize them to suit your style with intelligent widgets and AI tools?

Meet our dynamic Intelligent Canvas
Build flexible, in-depth visualizations of customer journeys across all touchpoints, with rich media and data embedded right into to it.

Intelligent templates & tools
Jump right into mapping with pre-made frameworks or build your own from scratch with editing tools designed for journey visualization.

Collaboration suite
Teams are seeing way more alignment with our easy-to-use collaboration, facilitation, and communication features that engage everyone.

Integrated insights & actions
Identify patterns, create insights that are actually actionable, and convert opportunities into trackable tasks in your project management tools.

Seamless sharing & integration
Embed living journey maps in documentation tools, record interactive walkthroughs with Talktrack, and export whatever you need for presentations.

Try the most popular templates tailored for your team
You’ll never need to start from scratch. Tap into Miro’s huge library of customizable templates, built for your everyday workflows.
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
40c9f331-6407-47f8-9e5c-d6f90c3e3bb7
The 5E's Service Blueprint is a structured framework that maps out the user's experience across five key stages: Entice, Enter, Engage, Exit, and Extend.
02de7d6c-4455-4b59-8bc9-63eb9255d9a2
Map your customer experience from start to finish.
0b8901f1-b9d2-40ad-a663-49253e0e1d49
Optimize IT service delivery with the Service Blueprint for IT Services template. Enhance collaboration and efficiency in tech environments.
ee11162f-c130-4b17-9f0a-8bcd3d81f978
Create better experiences by putting your customers at the forefront of what you do.
092a3c27-2ff2-48ac-b258-1aa99adcbae7
Visualize and optimize your customer interactions.
729fcc89-cd2b-43f6-8a80-59081720263b
Help your team build service blueprints together at varied depths of detail
3076c0da-0fcd-4282-985b-bd90eaa56885
Need help getting started?
Access free courses to ace the canvas in no time, browse through our blog, get quick answers from our Help Center, and more.
Collaborative customer journey mapping
Build up empathy, dig into your user’s wants and needs, and ship exceptional customer experiences.
More than 90M users and 250,000 companies are collaborating in the Innovation Workspace
Why choose Miro for journey mapping?
Cross-functional work, unlocked
Easy access to customer insights
The spirit of innovation from insights to action

Get a deep understanding of customer needs and business priorities
Customer journey mapping in Miro is the perfect blend of structure and flexibility, so your team can seamlessly visualize, collaborate, and iterate on user journeys.
Find your way faster
Why waste time starting customer journey mapping from scratch when you can jump right in with step-by-step templates, then customize them to suit your style with intelligent widgets and AI tools?


Meet our dynamic Intelligent Canvas
Build flexible, in-depth visualizations of customer journeys across all touchpoints, with rich media and data embedded right into to it.
Intelligent templates & tools
Jump right into mapping with pre-made frameworks or build your own from scratch with editing tools designed for journey visualization.

Collaboration suite
Teams are seeing way more alignment with our easy-to-use collaboration, facilitation, and communication features that engage everyone.

Integrated insights & actions
Identify patterns, create insights that are actually actionable, and convert opportunities into trackable tasks in your project management tools.

Seamless sharing & integration
Embed living journey maps in documentation tools, record interactive walkthroughs with Talktrack, and export whatever you need for presentations.

Try the most popular templates tailored for your team
You’ll never need to start from scratch. Tap into Miro’s huge library of customizable templates, built for your everyday workflows.
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.
40c9f331-6407-47f8-9e5c-d6f90c3e3bb7
The 5E's Service Blueprint is a structured framework that maps out the user's experience across five key stages: Entice, Enter, Engage, Exit, and Extend.
02de7d6c-4455-4b59-8bc9-63eb9255d9a2
Map your customer experience from start to finish.
0b8901f1-b9d2-40ad-a663-49253e0e1d49
Optimize IT service delivery with the Service Blueprint for IT Services template. Enhance collaboration and efficiency in tech environments.
ee11162f-c130-4b17-9f0a-8bcd3d81f978
Create better experiences by putting your customers at the forefront of what you do.
092a3c27-2ff2-48ac-b258-1aa99adcbae7
Visualize and optimize your customer interactions.
729fcc89-cd2b-43f6-8a80-59081720263b
Help your team build service blueprints together at varied depths of detail
3076c0da-0fcd-4282-985b-bd90eaa56885
Need help getting started?
Access free courses to ace the canvas in no time, browse through our blog, get quick answers from our Help Center, and more.
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Resources
Company
Plans and Pricing
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Solutions
Resources
Company
Plans and Pricing